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| The following are answers to questions regarding our screen savers which we receive from
time to time. If you don't find your question here, please feel free to send
an email to Webmaster.
To order a registered version of our screen saver, click here
and then click on the name of the screen saver you wish to order. This will take you to the
order page for the individual screen saver in which you are interested. From there, click on
the "Buy It Now" button. This will take you to the RegNow shopping cart, and you will
notice that you have placed the screen saver in your shopping cart. From there, click on
"Continue Shopping" (to order more screen savers) or on Place Secure Order to complete the
order process. At this point, your order will become secure as you are taken to a page where
you will need to enter your contact information, credit card number, etc. Once this form is
completed, click on the "Submit" button, and your order will be placed.
When the download process began, you were presented with a dialog box entitled "Save As...."
Near the top of that dialog box, there was a line which read "Save in:" and a field which
contained the name of the directory in which you saved the screen saver executable file.
If you don't remember the directory in which you saved the screen saver executable file, you
can do a search to find it. Click on the "Start" button in the lower left hand corner of your
computer screen. Drag the cursor up to the "Find" item and then over to the left to the
"Files or Folders...." item. This will open a dialog box entitled "Find: All Files" in which
you can enter information to help you find the executable file. First, make sure that the
field on the line which begins "Look In:" contains the name of your hard drive (usually,
"Drive_c (C)". Then, enter the name of the screen saver executable file you wish to find
(use the chart below to determine the correct name) in the field on the line which begins
"Named:". Click once on the "Find Now" button. Your computer will then find the executable
file and display it in a new window which will appear at the bottom of the "Find: All Files"
dialog box. Double click on the executable file in that new window, and the screen saver will
be installed on your computer.
To install one of our screen savers, please follow these steps:
To uninstall one of our screen savers, please follow these steps:
In order to rid your monitor of the expiration screen when the screen saver starts, you will need to
uninstall the screen saver, using the procedure described in the answer to the previous question.
Yes. All of our screen savers are developed in a virus-free environment which is constantly
monitored by virus-protection software.
Today's popular media sources have led many people to believe that it is not safe to send your
credit card information over the Internet. Though these concerns may be valid when dealing with
other on-line stores, ordering through Hesed Interactive is certain to provide you with a safe
and secure credit card transaction.
Your order is secure because we have contracted with RegNow for our on-line commerce. They use their own Secure Sales Server technology (S3) on every transaction that we process. This technology begins by utilizing Netscape's Secure Sockets Layer (SSL) encryption technology. SSL encrypts the transmissions from both RegNow's server as well as your computer. Put simply, the transmission from our server forms a matched pair with the transmission from your computer, so that only data to and from these sources can be valid. If you are using Netscape 1.0 or later or Microsoft Internet Explorer 1.0 or later as your web browser, your transactions are fully encrypted and secure when you buy through RegNow. You'll know that it is secure when you see a full yellow key in a blue box in the lower left-hand corner of your Netscape browser. If you use Explorer, you'll see a full "lock" in the status bar. If you use another type of browser, you'll still be able to place an "un-secure" order if you wish. RegNow only secures the order form page in order to ensure a secure credit card transaction. Other pages are not secured in order to increase the transmission speed. Go ahead and place an order! Now you know it will be secure! We have plans to convert all of our current screen savers into Macintosh format. If you would
like us to notify you when we begin to make Macintosh screen savers available from our web site,
please send email to macintoshss@hesed.com. By doing
so, you will automatically be added to our Macintosh Notification Mailing List.
If you don't find the screen saver you are looking for at our site, please send us an
email.
Often, we can produce the screen saver you would like within a few days. If you suggest a
screen saver that we later produce, we will give you a copy of the screen saver for free.
Otherwise, please feel free to try our friends at Screen
Saver Heaven. We are also happy to tell you where to find a particular type of screen saver
if we already know of one which we think would satisfy your request.
If your monitor/video card combination has a maximum setting of 256 colors, the colors in the
screen saver may "flash" or "flicker" and create a posterized effect during transitions. You
can eliminate this effect by checking the "Always Dither to Standard Palette" box in the
optional settings, accessible by clicking on the Settings button in the Screen Saver section of
the Display Properties Control Panel; however, this may cause the screen shots to appear
"grainy."
For this reason, we strongly recommend that you use this screen saver with a monitor/video card capable of employing at least 16-bit color. You can set your system to 16-bit color by taking the following steps: 1) Right click on your desktop and choose the "Properties" menu item; 2) Choose the "Settings" Tab; and, 3) Under "Colors," select High Color (16 bit) or greater. |
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© 2000, Hesed Interactive. All Rights Reserved.
P.O. Box 238 · Mt. Hermon, CA 95041-0238 · Phone: 831.461.1183 · Fax: 831.461.1184 Send email to webmaster |
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