Frequently Asked Questions
The following are answers to questions regarding our screen savers which we receive from time to time. If you don't find your question here, please feel free to send an email to Webmaster.

  1. How do I order a registered version of a screen saver?
  2. I downloaded a screen saver, but now I can't find it. Can you help?
  3. How do I install the screen saver?
  4. How do I uninstall the screen saver?
  5. How do I get rid of the expiration screen from the trial version?
  6. Are the screen savers virus free?
  7. Tell me about the security of your online shopping?
  8. Do you develop screen savers for Macintosh computers?
  9. Can you tell me where to find a screen saver about....?
  10. My screen sort of flickers during the transitions. How can I get rid of that?


  1. How do I order a registered version of a screen saver?
    To order a registered version of our screen saver, click here and then click on the name of the screen saver you wish to order. This will take you to the order page for the individual screen saver in which you are interested. From there, click on the "Buy It Now" button. This will take you to the RegNow shopping cart, and you will notice that you have placed the screen saver in your shopping cart. From there, click on "Continue Shopping" (to order more screen savers) or on Place Secure Order to complete the order process. At this point, your order will become secure as you are taken to a page where you will need to enter your contact information, credit card number, etc. Once this form is completed, click on the "Submit" button, and your order will be placed.

  2. I downloaded a screen saver, but now I can't find it. Can you help?
    When the download process began, you were presented with a dialog box entitled "Save As...." Near the top of that dialog box, there was a line which read "Save in:" and a field which contained the name of the directory in which you saved the screen saver executable file.

    If you don't remember the directory in which you saved the screen saver executable file, you can do a search to find it. Click on the "Start" button in the lower left hand corner of your computer screen. Drag the cursor up to the "Find" item and then over to the left to the "Files or Folders...." item. This will open a dialog box entitled "Find: All Files" in which you can enter information to help you find the executable file. First, make sure that the field on the line which begins "Look In:" contains the name of your hard drive (usually, "Drive_c (C)". Then, enter the name of the screen saver executable file you wish to find (use the chart below to determine the correct name) in the field on the line which begins "Named:". Click once on the "Find Now" button. Your computer will then find the executable file and display it in a new window which will appear at the bottom of the "Find: All Files" dialog box. Double click on the executable file in that new window, and the screen saver will be installed on your computer.

    Names of Screen Saver Executable Files
    Screen Saver Trial Version Registered Version
    19th Century Americana 19thctri.exe american.exe
    Antique Reenactor antiqtri.exe antique.exe
    Battle Cry of Freedom battltri.exe battle.exe
    County Fair counttri.exe county.exe
    Covered Bridges covertri.exe bridges.exe
    Ditto dittotri.exe ditto.exe
    Dixie's Land dixietri.exe dixie.exe
    English Cottages englitri.exe cottages.exe
    Fireworks firewtri.exe firework.exe
    God Our Creator creattri.exe creator.exe
    God's Forgiveness forgitri.exe forgive.exe
    God's Grace gracetri.exe grace.exe
    God's Love lovetri.exe love.exe
    God's Mercy mercytri.exe mercy.exe
    Names of Christ namestri.exe names.exe
    Noah's Ark noahtri.exe noah.exe
    Paris Artistique 1 pari1tri.exe paris1.exe
    Paris Artistique 2 pari2tri.exe paris2.exe
    Patriotic patritri.exe patriot.exe
    Pyramids pyramtri.exe pyramids.exe
    Quotations quotatri.exe quotatn.exe
    Teddy Bear teddytri.exe teddy.exe
    The Christmas Story christri.exe christms.exe
    Waterfalls watertri.exe watrfall.exe
    Yosemite Classic yoscltri.exe yosemcla.exe
    Yosemite Flora & Fauna yosfltri.exe yosemflo.exe
    Yosemite Waterfalls yoswatri.exe yosemwat.exe
    Yosemite Winter yoswitri.exe yosemwin.exe
    Pray for the Jula of Mali jula.exe (free version)

  3. How do I install the screen saver?
    To install one of our screen savers, please follow these steps:

    • Click on the Start button in the lower left of your Windows desktop

    • Move your cursor up to the "Run..." item and click on it.

    • This will open a dialog box appropriately named "Run"

    • Click on the "Browse" button

    • This will open a dialog box appropriately named "Browse" which contains the directory structure of your computer in its main window

    • Find the screen saver executable file (note that the folder or directory in which you placed the executable file during the download process must appear in the "Look in:" field at the top of the "Browse" dialog box. If it not there, click on the arrow at the right of the "Look in:" field -- this will allow you to choose another folder or directory. If you don't remember where you placed the executable file during the download process, see the answer to question 2 above to find the executable file.

    • Once you have found the screen saver executable file, double click on it. This will return you to the "Run" dialog box, and you will notice that the path to the screen saver executable file now appears in the "Open" field.

    • Click the "OK" button, and the screen saver installation routine will begin. Follow the on screen instructions to complete the installation of your screen saver.

  4. How do I uninstall the screen saver?
    To uninstall one of our screen savers, please follow these steps:

    • Click on the Start button in the lower left of your Windows desktop

    • Move your cursor up to the "Settings" item, then over to the right to the "Control Panel" item

    • Click on the "Control Panel" item. This will open up the "Control Panel" window.

    • Double Click on the Add/Remove Programs icon. This will open up the "Add/Remove Programs Properties" dialog box

    • In the lower half of that dialog box, there will be a scrollable list of software programs.

    • Find the name of the screen saver you wish to uninstall and click on it once so that it is highlighted.

    • Click on the "Add/Remove...." button

  5. How do I get rid of the expiration screen from the trial version?
    In order to rid your monitor of the expiration screen when the screen saver starts, you will need to uninstall the screen saver, using the procedure described in the answer to the previous question.

  6. Are the screen savers virus free?
    Yes. All of our screen savers are developed in a virus-free environment which is constantly monitored by virus-protection software.

  7. Tell me about the security of your online shopping.
    Today's popular media sources have led many people to believe that it is not safe to send your credit card information over the Internet. Though these concerns may be valid when dealing with other on-line stores, ordering through Hesed Interactive is certain to provide you with a safe and secure credit card transaction.

    Your order is secure because we have contracted with RegNow for our on-line commerce. They use their own Secure Sales Server technology (S3) on every transaction that we process. This technology begins by utilizing Netscape's Secure Sockets Layer (SSL) encryption technology. SSL encrypts the transmissions from both RegNow's server as well as your computer. Put simply, the transmission from our server forms a matched pair with the transmission from your computer, so that only data to and from these sources can be valid. If you are using Netscape 1.0 or later or Microsoft Internet Explorer 1.0 or later as your web browser, your transactions are fully encrypted and secure when you buy through RegNow. You'll know that it is secure when you see a full yellow key in a blue box in the lower left-hand corner of your Netscape browser. If you use Explorer, you'll see a full "lock" in the status bar. If you use another type of browser, you'll still be able to place an "un-secure" order if you wish.

    RegNow only secures the order form page in order to ensure a secure credit card transaction. Other pages are not secured in order to increase the transmission speed. Go ahead and place an order! Now you know it will be secure!

  8. Do you develop screen savers for Macintosh computers?
    We have plans to convert all of our current screen savers into Macintosh format. If you would like us to notify you when we begin to make Macintosh screen savers available from our web site, please send email to macintoshss@hesed.com. By doing so, you will automatically be added to our Macintosh Notification Mailing List.

  9. Can you tell me where to find a screen saver about....?
    If you don't find the screen saver you are looking for at our site, please send us an email. Often, we can produce the screen saver you would like within a few days. If you suggest a screen saver that we later produce, we will give you a copy of the screen saver for free. Otherwise, please feel free to try our friends at Screen Saver Heaven. We are also happy to tell you where to find a particular type of screen saver if we already know of one which we think would satisfy your request.

  10. My screen sort of flickers during the transitions. How can I get rid of that?
    If your monitor/video card combination has a maximum setting of 256 colors, the colors in the screen saver may "flash" or "flicker" and create a posterized effect during transitions. You can eliminate this effect by checking the "Always Dither to Standard Palette" box in the optional settings, accessible by clicking on the Settings button in the Screen Saver section of the Display Properties Control Panel; however, this may cause the screen shots to appear "grainy."

    For this reason, we strongly recommend that you use this screen saver with a monitor/video card capable of employing at least 16-bit color. You can set your system to 16-bit color by taking the following steps: 1) Right click on your desktop and choose the "Properties" menu item; 2) Choose the "Settings" Tab; and, 3) Under "Colors," select High Color (16 bit) or greater.

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P.O. Box 238 · Mt. Hermon, CA 95041-0238 · Phone: 831.461.1183 · Fax: 831.461.1184
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